INFORMATION ABOUT ALBURA GRUPO HOSTELERÍA Y SERVICIOS
Identity: ALBURA LUGO HOSTELERIA SLU
Address: Avenida Benigno Rivera 101 Local 16 1º 27003 Lugo
Below you will find information on how to contact us, depending on the subject of your enquiry:
To book, this will be done through the form provided for this purpose on the Website or through the telephone number 982 20 99 15.
Welcome to the www.alburagrupo.com.com website (hereinafter referred to as the “Website”). Following the principles of legality, loyalty and transparency, we provide you with this Data Protection Policy, which provides information on the processing of personal data that ALBURA LUGO HOSTELERIA SLU (hereinafter “ALBURA”) may carry out through any of the forms or contact routes of the Website, as well as in the development of its activity.
RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA
Identity: ALBURA LUGO HOSTELERIA SLU (‘Albura’).
Registered office: Rúa dos Canteiros, 11, 27003 Lugo.
Contact: if you have any questions regarding the processing of your personal data, you can contact Albura by email: firstname.lastname@example.org. If the reason for contacting us is other you may contact us through the following email addresses depending on the reason:
To book, this will be done through the form provided for this purpose on the Website or on any of the following telephone number 982 20 99 15.
Albura undertakes to guarantee the privacy of the natural person whose personal data is processed by Albura (hereinafter, the “Data Subject(s)”), and in its interactions with them. Albura also undertakes not to collect unnecessary information about the Data Subject. The Data Subjects about whom data may be collected through the Web Site are third party customers or service providers of Albura and the Users, as defined in the Legal Notice.
COLLECTION OF PERSONAL DATA
Albura may collect personal data from Data Subjects through the Website and in the development of its activity, through the following means:
Browsing the Website:
By means of the booking form, in which case, we will collect the personal data strictly necessary to manage the booking, which will be marked with an asterisk or as “required” on the form itself, these are: name and e-mail address.
By contacting Albura through the form provided for this purpose on the Web Site, in which case, we will collect the personal data strictly necessary to manage the query, which will be marked with an asterisk or as “required” on the form itself, these are: name and e-mail address.
In the event that you book or contact us via the telephone numbers or email address provided on the Website, we will process the data you provide. For our part, in the case of a telephone or email booking, we may request: first and last name(s), telephone number(s) and, where applicable, email address(es).
In addition, when a Data Subject uses the Website, the following information may be collected:
Information about the Interested Party’s interactions with the Website, including, interactions with any Content – term defined in the Legal Notice – available on the Website, with Third Party Links – term defined in the Legal Notice – as well as advertising, products and services that are offered or made available on or through the Website, or that are linked to the Website.
Information on how the Data Subject and others have used the Website, collected on an aggregate basis.
Technical data, which may include URL information, cookie data, your IP address, the type of device you use to access or connect to the Website, the unique device ID, device characteristics, network connection type (e.g. wifi, 3G, LTE) and provider, network and device performance, browser type, language, information enabling digital rights management, operating system and version of the Website.
In the course of Albura’s business in connection with our relationships with suppliers and certain customers (or potential customers). Albura may process the following data from its suppliers: NIF number, name and surname of the contact person, telephone number, e-mail address, commercial information and/or economic, financial and insurance data.
Video surveillance. Security cameras are installed in Albura’s facilities for the purpose of security control and labour control. The data subjects concerned for these purposes are Albura employees and customers. The personal data processed in this case is the image.
PURPOSE OF COLLECTING AND PROCESSING YOUR PERSONAL DATA
The data collected in accordance with the provisions of the previous section are adequate, relevant and strictly necessary for the purpose for which they are collected, which shall be as follows:
In relation to browsing on the Website, the purposes of processing are as follows depending on whether the User uses the booking or contact form:
To manage the bookings made through the procedure provided for this purpose on the Website and to send NON-commercial notifications to the e-mail address provided, for the management of the booking.
The legal basis for the processing of personal data for this purpose is the consent of the interested party, expressed in the box provided for this purpose under the form itself.
Under no circumstances are you obliged to provide us with the data requested. However, failure to provide it may prevent the effective management of the booking.
To process and manage the query raised using the form provided for this purpose on the Website or through the means of contact available on the Website.
The legal basis for processing personal data for this purpose is legitimate interest.
In the course of Albura’s business in connection with our relationships with suppliers and customers (or potential customers): to communicate with you within the framework of a business or commercial relationship and, therefore, to manage, execute and maintain the business or commercial relationship with you.
The legal basis for processing your personal data for this purpose is the performance of a contract.
In relation to video surveillance: security control and labour control. It is noted that there are information signs at the relevant places on Albura’s premises.
The legal basis for image processing is the performance of a task carried out in the public interest.
In the event that (i) you have a business or commercial relationship with Albura or (ii) you have consented to this by ticking the box provided for this purpose at the time of a reservation, sending commercial communications and/or newsletters about Albura services, promotions and/or events by e-mail, SMS, or any other equivalent means of electronic communication.
The legal basis for the processing of personal data for this purpose is the consent of the Interested Party (by ticking the corresponding box at the time of booking) or, where appropriate, the legal authorisation arising from article 21 of the Law on Information Society Services (for maintaining a business or commercial relationship).
In any case, you may refuse to receive commercial communications through the mechanism provided for this purpose in each commercial communication you receive. It will be a simple and free procedure.
In addition, your data may be processed through the cookies used by the Website, in accordance with the provisions of the Website’s Cookies Policy.
QUALITY OF THE DATA PROVIDED
You guarantee (i) that you have the capacity to act in accordance with the applicable legislation at all times, (ii) that the personal data provided belong to you, and (iii) that you are not disclosing data of any third party.
Likewise, you guarantee that the data provided are true, exact, complete and up to date, and that you are solely responsible for any damage or harm caused as a consequence of the non-fulfilment of this guarantee, exempting Albura from any liability in any case. In this sense, the Interested Party knows and accepts that Albura is not obliged to monitor and control the truthfulness, accuracy or updating of the data provided by the Interested Parties.
RETENTION PERIOD OF PERSONAL DATA
The personal data that you have entrusted to Albura will be kept for the time strictly necessary for the purposes for which they were collected, provided that consent has not been revoked – when the processing of personal data is based on consent. However, even after the aforementioned period has elapsed or consent has been revoked, Albura may keep the personal data in order to meet the liabilities that may arise from the relationship with the Data Subject and from any other legal requirement.
With regard to the image of Stakeholders processed by video surveillance, the images will be kept for a maximum of 30 days from the time they were captured and/or recorded, unless the images must be kept for longer periods for legal reasons or the requirements of an administrative or judicial authority, in which case, they will be kept duly blocked and for the time strictly necessary and required.
COMMUNICATION OF PERSONAL DATA TO THIRD PARTIES
Albura shall not disclose the personal data of Data Subjects to any third party, unless legally obliged to do so. Notwithstanding the above, for information purposes, Albura does and may count on the collaboration or provision of services by third parties who may have access to the personal data of the Data Subjects within the framework of said collaboration or provision of services, however, said third parties will process the data on behalf of Albura in their capacity as data processors and therefore complying with the provisions of the data protection regulations with regard to the relationship between data processors and data controllers.
Albura will not carry out international transfers of your data to countries that do not offer sufficient guarantees of security. The data that Albura collects about Data Subjects will only be stored and, where appropriate, transmitted within the European Economic Area.
RIGHTS OF INTERESTED PARTIES
The Data Subject may at any time withdraw consent for the processing of their personal data (when the data processing is based on consent), as well as exercise, where appropriate, the rights of access, rectification, deletion, data portability, limitation and opposition to its processing and the right not to be subject to automated decisions, where appropriate, by writing, accompanied by a copy of an official document that identifies him/her, addressed to Albura, Avenida Benigno Rivera 101 Local 16 1º 27003 Lugo, or to the e-mail address email@example.com.
Likewise, if a User considers that his/her data are not correctly treated by Albura, he/she can file a complaint before the corresponding data protection authority, being the Spanish Data Protection Agency (AEPD) the indicated one in the Spanish territory.
SECURITY OF YOUR PERSONAL DATA
With the aim of safeguarding the security of personal data, we inform you that Albura has adopted all the technical and organisational measures necessary to guarantee the security of the personal data supplied. All this in order to avoid their alteration, loss and/or unauthorised processing or access, as required by law, although absolute security does not exist.
Albura informs Users that their personal data will be treated with the utmost care and confidentiality by all Albura staff involved in any of the processing phases.
UPDATING YOUR DATA
It is important that, so that we can keep your personal data up to date, you inform us whenever there has been any change in them. We consider that, if you do not expressly cancel your personal data, you continue to be interested in continuing to be included in them until Albura considers it appropriate and for as long as it is appropriate for the purpose for which they were obtained.
Albura is not responsible for the data protection policy with regard to the personal data that you may provide to third parties through the links available on the Website.
CHANGES TO THE DATA PROTECTION POLICY
Albura may modify this Data Protection Policy in order to adapt it to any changes that may occur on the Website, due to any legislative changes on personal data that may appear and affect said policy or in order to adapt said policy to the instructions issued by the AEPD, which is why it must be read every time you provide us with your data through the Website.
When significant changes are made to this Data Protection Policy, they will be communicated to the Interested Parties either through the Website or by e-mail to the Interested Parties who have consented to the processing of their data.